Draft — pending legal review. This page has not been reviewed by a qualified lawyer and should not be relied on as final legal text.
Information We Collect
When you use ZennPay, we collect information such as your name, phone number, email address, date of birth, and identity verification (KYC) documents. We also collect transaction data — transfers, wallet funding, bill payments, invoices, and vouchers you initiate — along with device and usage information to help secure your account.
How We Use Your Information
We use your information to create and manage your account, process transactions, verify your identity as required by Nigerian financial regulations, prevent fraud, provide customer support, and improve ZennPay's services.
Sharing Your Information
We share information with the payment gateways you choose to fund your wallet through — including Paystack, Flutterwave, and Monnify — solely to process those transactions. We may also share information with regulators or law enforcement where required by law, or with service providers who help us operate ZennPay, under confidentiality obligations. We do not sell your personal information to third parties.
Data Security
We use industry-standard safeguards, including two-factor verification, to help protect your account and personal information. No system is perfectly secure, so we encourage you to keep your login credentials and verification codes private.
Data Retention
We retain your information for as long as your account is active and as needed to comply with Nigerian financial recordkeeping and anti-money-laundering regulations.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to our regulatory recordkeeping obligations, by contacting support@zennpay.net.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of material changes through the app or by email.
Contact Us
Questions about this Privacy Policy can be sent to support@zennpay.net.